Return Policy

Products

We are sure at Yes B VIP that you will be happy with your products, we have a 98% return purchase rate,

However in the rare event that there is an issue please get in touch and we will be happy to help you. We may be able to replace or swap your products with an alternative.

Products can be refunded if returned unused and in original condition with unbroken seals. 

Understandably we do not re sell  any returned products due to COVID,H&S and hygiene reasons, but we do give any returned items away as charitable gifts so therefore we cannot accept returns if goods have been opened or seal broken. 

The cost of return delivery  must be covered by the buyer. any product replacement  delivery costs will be covered by Yes B VIP

Order Cancellations

Under the distance selling regulations under the Consumer Contracts Regulations, your right to cancel your order starts the moment you place the order, you have the right to cancel the order before your order has been dispatched for a full refund.

Accessories 
With regards to our accessories understandably once a headband has been purchased we are unable to refund or exchange due to hygiene reasons.

All headband on line orders have a video taken prior to sending to check they are sent in immaculate condition.

All items require signature at delivery, please do not accept your item if packaging has been damaged or showing signs of crushing as your item is fully insured with Royal Mail and will be replaced if damage is accepted by Royal Mail.

Please note due to hygiene reasons headbands, fascinators or other accessories purchased at any pop up event or from any of our kiosks can not be exchanged or refunded once taken away. The teams will only take payment for your items once they are completely sure you are happy with your item. 

you can get in touch either by our web chat messaging system located in our contact us section or direct via email 
yesbvip@outlook.com

Please send any returns to 

Yes B VIP
PO BOX 281
WIDNES
WA8 2FD

Standard delivery charges for UK orders - fees will be applied at checkout

Overseas shipping costs apply and differ depending on country of origin and will be calculated at purchase - handling charges apply.

Please email for further information enquiries @littlebvip@outlook.com

Return costs will be covered by the buyer

Please note weight of product contains weight of packaging for shipping